As more and more companies are becoming conscious of their ability to create their own branded merchandise, the industry of promotional products is turning into a bustling new domain which is growing enormous every day.
But with such rising demands, suppliers of such promotional products need to adapt and increase their supply, while maintaining the highest level of efficiency. From assuring the highest quality of design to delivering production efficiency, it can become quite hassling to make sure that your promotional goods are as per your client’s requirement. And building an efficient order management team to work in-house can become a tiresome and expensive process.
Understanding this need, Kick-Flow is here to take this load off your shoulder and help you adapt to this dynamic and ever-so-changing promotional industry. With our exceptionally skilled team, we can help you make sure that your customers receive high-quality products, as per their demands and requirements.
We bring you a team of highly experienced professionals who can swiftly and seamlessly carry out the core tasks of order management, while consulting you on how you can improve your process so that your customers receive their orders timely and precisely. Using an updated order management system, you can ensure your services are delivered swiftly and consistently.
We assure you the best customer experience in dealing with difficulties and coordinating with your busy schedule.
Furthermore, we understand that the promotional industry has a seasonal market and it can be extremely busy during the busy season. Even through such a demanding and tiring period, we will help you maintain the highest level of efficiency and productivity, which allows you to scale your business and expand it to new heights.
The first and most crucial step in the order management process is to accurately lodge each and every entry and keep an eye on raised orders raised. At Kick-Flow, we house an experienced and skilled order entry team who can directly log entries to your ERP/Order Entry System. All of this is monitored with a secure remote desktop with VPN applications that can precisely enter your production/sample orders.
Another essential part of efficiently conducting any order management process is communication. You need to be able to quickly and efficiently communicate with your customers to ensure minimal errors and incorporation of necessary alterations,, and our team of experts is highly versed in it. We can manage your emails and messages directly through your mailboxes, as well as access them remotely for convenient mail management solutions. We are also proficient in dealing with a wide range of promotional product domains, which can help you expand your business
Before starting the production of your promotional products, it is always wise to do a proof check and get approval from your clients beforehand. And during high demand and increasing requests, it is all the more paramount.
Our team of experts provide timely proof management solutions to make sure that your promises and shipments don’t get delayed. Our holistic approach to proof management includes:
While making sure that your orders for promotional products are executed precisely, we also provide you with back-office support to make sure that your process runs smoothly and without any hassles. Our team of experts provides a wide range of solutions, from order entries to invoice verifications.
They are also equipped to conduct lead generation activities, like following up with clients and communicating with website visitors, which can further improve your client relationship.