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about
about

About Us

Kick-Flow., is a back office solution provider company, enabling Promotional Products Industry to create new age customer experiences by leveraging innovative technologies to modernize and transform the way products are ordered, tracked, delivered and supported.

Our services enable Promotional Products Industry to deliver optimized solutions along with Analytics to help them stay ahead in a dynamic and ever evolving Promotional Products Industry.

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Our Service

Our Workflow

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Analyze

Our executives will schedule a discovery call to fully understand your promotional product requirements. They will determine your business objective, software needs, and job requirements on the basis of which a perfect team of associates can be determined.

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Identify

Once your order is analyzed, we confirm our sourcing feasibility and staff availability to proceed with your order. A selected team of highly experienced individuals and software tools are assigned to your order depending on the specific roles to properly fulfil your demand. A team leader is appointed to your implementation team who will look over the entire project, as well as staff training.

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Training

The team leader coordinates with you to identify clear KPI expectations and introduces you to the team. They formulate a thorough training schedule with your consultation to bring out optimal results. The team leader is also allotted the task of evaluating your training model with the internal staff and keeps a detailed record of each session for future reference.

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Report

Once the training of your allotted staff is completed, they enter the pre-live phase wherein they give you real-time updates on the progress of your order. The team leader closely evaluates and monitors the entire process to make sure that it lives up to your determined KPIs.

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Follow up

Our team will send you daily reconciliation reports and quality reports periodically to keep you updated on the process. They will also send you bi-weekly feedback emails through which you can lodge your concerns pertaining to staff performance, their productivity, or management.

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Why Choose Us

Transparency

All our undertakings and progress reports are conducted with full transparency

Optimum Efficiency

Our highly efficient team of experts will provide your business with optimum efficiency

High-Quality Services

Best quality services that you will find in the industry

24X7 Customer Support

Our support team is always ready to hear your grievances and tend to them.

Affordable Services

We provide you the best and most reasonable prices you will find in the market

100% Accuracy

Our services are conducted with assured quality and 100% accuracy

Data Security

All your sensitive data is safe with us

Support of latest technology

Our agents are equipped with using the latest technologies to provide you the optimum service

Our Clients

Testimonial